Refund policy
Return and Refund Policy
Your satisfaction is our priority. If you are not completely satisfied with your purchase, you may return it within 14 days of receipt for a refund or exchange. Our return policy is as follows:
Eligibility:
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Items must be returned in their original condition, unused, and with all original tags and packaging.
Return Process:
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Contact our customer service team to initiate a return or exchange.
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Pack the item securely and include a copy of your receipt or order confirmation.
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Return shipping costs are the responsibility of the customer, unless the item was damaged or incorrect.
Refunds:
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Once we receive your returned item, we will inspect it and notify you of the status of your refund.
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Approved refunds will be processed within 5-7 business days, and a credit will be applied to your original method of payment.
Free Exchanges for Incorrect Orders:
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If you received the wrong item(size or colour), we will cover the return shipping costs and send you the correct item at no additional charge.