Delivery Policy
We strive to provide you with efficient and reliable delivery services. Our delivery policy is as follows:
Shipping Timeframes - UK
- Orders are processed within 1-2 business days.
- Standard delivery typically takes 3-7 business days.
- Expedited delivery options are available at checkout.
Shipping Timeframes - MD
- Orders are processed within 1-2 business days.
- Delivery typically takes 10-14 business days.
Return Policy
Your satisfaction is our priority. If you are not completely satisfied with your purchase, you may return it within 15 days of receipt for a refund or exchange. Our return policy is as follows:
Eligibility:
Items must be returned in their original condition, unused, and with all original tags and packaging.
Return Process:
Contact our customer service team to initiate a return.
Pack the item securely and include a copy of your receipt or order confirmation.
Return shipping costs are the responsibility of the customer, unless the item was damaged or incorrect.
Refunds:
Once we receive your returned item, we will inspect it and notify you of the status of your refund.
Approved refunds will be processed within 5-7 business days, and a credit will be applied to your original method of payment.
